FAQ

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IT’S EASY! You can open an account by registering online @  leedistributors.com/my-account/

Yes. All orders must be a minimum of $250.00

YES! We’ll truck or ship your order anywhere in the US. (Outside of the US you have to make the shipping arrangements)

Local orders will be delivered with one of our 3 trucks, free of charge.

*** Delivery minimum is $1000 (in stock). Orders above $750 will have a $75 delivery charge.

*** Please see our detailed map and schedule on our website https://www.leedistributors.com/shipping-policy/

All other orders will be shipped by LTL, FedEx, UPS etc. the customer will pay for the shipping.

*** Our shipping department will get you the best shipping rates available.

*** Shipping rates cannot be given until your order is packed in the warehouse (we have no way to get the rates until then).

YES! No appointment needed (to avoid long wait times, give us a call before coming to make sure we have your order ready) please see our website for our hours of operation.

Please see a separate return policy in the company-policies on our website.

*** For updates on the status of an order or to modify an order, please email [email protected].

Payments can be made by credit card or ACH. All orders must be paid in full prior to shipping.

YES!!
***PLEASE NOTE: Some Brands are restricted by their manufacturer to be sold on Amazon or third party platforms

YES!! 

We recently partnered with Nineyard.com and their stellar 3PL software. This platform allows us to streamline your FBA shipments and labeling requirements. Please inquire for more details.

YES. We could deliver your order to any local prep center, or ship them with any other shipping method to the prep center you prefer.

YES!! 

Just provide us with FBA box labels along with shipping labels, (we will pack each item separately and give you the weight & dimension of each box). If you select this option, please select by checkout the option “customer will provide labels”

For larger orders we can deliver pallet/s to Local Amazon Fulfillment Centers (TEB9 ,ABE8) @ $95/pallet.

We are an authorized distributor and our invoices are accepted by Amazon. However PLEASE NOTE: We have no affiliation with Amazon and are not responsible if your invoice gets declined by them.

***Invoices are only provided after payment is completed.

NO. We do not provide any authorization forms or letters.

YES!! To request an excel spreadsheet please email your request to  [email protected]

Every month our price sheet gets updated.

*** Please note the spreadsheet is not an inventory list, log into your account for live inventory.

YES!! We generally offer a discount of 5% if you order $1,000 of a single SKU. Please inquire prior to purchase.

GREAT!! Go ahead and place your first order, once we receive your order our sales department will review it to ensure the items are available and don’t have any quantity limitations or brand restrictions. 

Once that’s complete you’ll receive an order acknowledgment by email indicating what you’ll be getting from your order, together with a payment link. Once your credit card is authorized we’ll forward your order to the warehouse to be packed. 

PLEASE NOTE: We get notified as your authorization goes through (no need to call or email us).

Yes. We accept special/back orders, just shoot us an email at [email protected]

If we can get the item we’ll let you know the lead time, once you approve it, we’ll require a 25% non refundable deposit. Upon your products’ arrival, we’ll bill you the balance of your order and ship it out.

***PLEASE NOTE: Special orders need to be a minimum of $1,000 per ITEM/SKU. If your order total exceeds $2,500, the minimum per ITEM/SKU is $500.